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These Terms & Conditions ("Terms") govern the use of services provided by LL Mechanical Services, LLC ("we," "us," or "our") and apply to all customers and users of our services, including those who opt in to receive SMS/text communications. By using our services or submitting your information, you agree to these Terms in full.
1. Services Provided
LL Mechanical Services, LLC offers HVAC and plumbing services including installation, maintenance, repair, and related customer support. Service availability, scope, and scheduling may vary based on location, technician availability, and job specifications.
2. Customer Responsibilities
By engaging with LL Mechanical Services, LLC, you agree to:
Provide accurate and up-to-date contact and service location information.
Be present (or have an authorized party present) during service appointments.
Follow safety protocols and respect technician guidelines on-site.
Pay for services rendered in a timely manner, based on agreed quotes or invoices.
3. Payment Terms
All services rendered are subject to applicable charges, including labor, parts, and applicable taxes. Payments are due upon receipt of invoice unless otherwise specified in writing. Failure to pay may result in additional fees, interest charges, or suspension of future service.
4. SMS/Text Messaging Consent and Terms
We offer optional SMS/text messaging services to improve your customer experience, including reminders, updates, and surveys.
Opt-In Language for Customers:
LL Mechanical Services, LLC. will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms .
Opt-In Text at Sign-Up:
By submitting this form and signing up for texts, you consent to receive messages from LL Mechanical Services, LLC. at the provided number, including messages sent via auto-dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). For help, reply HELP. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.
5. Appointment Scheduling & Cancellations
We make every effort to honor scheduled appointments. In the event of unforeseen delays (weather, traffic, emergencies), we will contact you promptly. Customers are encouraged to provide at least 24 hours' notice for cancellations or rescheduling.
6. Warranty and Liability
We stand behind our workmanship and offer warranties as applicable on parts and labor. Specific warranty terms will be provided based on the job performed.
LL Mechanical Services, LLC is not liable for:
Pre-existing conditions or damage not caused by our work.
Customer misuse or unauthorized modification of installed systems.
Service delays due to acts of God, supplier shortages, or third-party actions.
7. Intellectual Property
All content on our website, marketing materials, and service documentation—including logos, graphics, and forms—is the property of LL Mechanical Services, LLC and may not be reproduced without written permission.
8. Changes to Terms
We may revise these Terms from time to time. Updated versions will be posted on our website, and your continued use of our services constitutes your acceptance of the revised Terms.
9. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes arising under these Terms shall be resolved in the appropriate state or federal courts within Pennsylvania.
10. Contact Information
For questions, concerns, or requests related to these Terms or our services, please contact:
LL Mechanical Services, LLC
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